FAQ

Frequently Asked Questions

Where do you ship to? We ship worldwide, including Switzerland, Germany, France, and the rest of Europe. Shipping is always free.

How long does delivery take? Orders are delivered within 6–10 business days. You will receive a tracking number by email once your order has been shipped.

How does the ErgoLux™ Posture System work? The ErgoLux™ Posture System consists of a lumbar support cushion and a seat cushion that work together to align your spine, reduce lower back pressure, and improve your posture from the moment you sit down.

Will it fit my chair? Yes! The ErgoLux™ is designed to fit any chair — office chairs, gaming chairs, car seats, and even your couch.

What if it doesn't work for me? No problem. We offer a 30-day money back guarantee. If you're not satisfied, contact us at ergolux.official@gmail.com and we'll refund you in full.

How do I clean it? Simply wipe with a damp cloth. The cover is removable and easy to clean.